SHIPPING & DELIVERY
We ship worldwide for FREE via standard shipping service! Although shipping times may vary outside of North America, be sure to know that we can ship to your location. Your items are shipped by our fulfillment center and will usually reach you via your local postal service at your shipping destination.
Like many great American companies, we currently ship from our warehouse in Asia. As a result, we are able to keep our costs low and pass on savings to the customer. This is why sometimes our items take a little longer to arrive at your door.
Due to overwhelming demand for our products, shipping to the United States usually takes 3-12 weeks (most orders arrive within 4 weeks)
For international orders, please allow more time for shipping: 4-16 weeks delivery (to be safe).
Your order begins processing as soon as it is placed, and a tracking number will usually update within a few days of shipping your order.
Please use the chart below to help gauge how long it will take to receive your order:
(*There is different processing time for different item. You can check the processing time from product page. Once your order is placed, you can check order shipping info from the online order status page. We will also inform you through your registered email.)
Your package that you ordered with us are usually delivered during local business hours (i.e. Monday to Friday, 9am-5pm) by your local postal system.
We work with an automated fulfillment platform. As a result, your order begins processing almost immediately after you submit your order. If you input the wrong shipping delivery, we may be able to make the change before your item is processed as long as you reach out to us immediately regarding changing your shipping address. Unfortunately, we are unable to change the shipping address in any other cases.
Our items often arrive in separate packages, so it is common to receive your remaining item(s) several days (in some rare cases weeks) apart.
Most of our items will be left in your postbox if they are small enough. If the postal service does not have access to your postbox, it will usually be left at your local post office for you to pick up. They will also leave a note to make you aware of the package and pickup location.
NOTES FOR CUSTOM TAXES:
We cannot be held responsible for any import charges made by your country's customs. It is advisable to check the pricing guide at your local customs department if you think you may have to pay additional fees.
We are NOT responsible for stolen/lost packages, packages sent to the wrong address, or refunding/replacing packages in these cases. The customer is responsible for filing any claims with their local post office.