HELP CENTER

TRACK YOUR PACKAGE

 

SHOPPING

CONSIGNMENT

REFERRALS
If you refer someone (a referral) to us as a consignor, you will receive free $10 cash per referred consignor as a thank you! A referral must give us your first and last name at the time of signing her or his agreement. Free $25 credit can be paid by either check (sent by us mail), paypal or by applying the funds to a couture within reach purchase.

CHECKOUT
We accept all major credit cards via our secure merchant payment services. All credit card transactions are processed through PayPal, which do not give us access to credit card information. We do not keep credit card information. Shopping with us is 100% secure.

SHIPPING & HANDLING

RETURNS
We always stand behind the authenticity of our items with a money-back guarantee. We will do our best to take detailed photos and describe the merchandise as accurately as possible. If you are unsure about an item, please call or email us for more information before you make your purchase. We will be glad to provide as much information as possible (e.g. additional photographs or video on youtube of an item) to make you comfortable and help you finalize your purchase. We accept returns within 3 days for money back and be in the same exact condition before it left our shop. There is a $10 restocking fee for all returns and minus shipping fees. Only store credits will be issued for returns on layaway items, minus the restocking fee and S&H.

PRIVACY POLICY
Couture Within Reach™ (CWR) will never sell or otherwise release any information on our customers to any outside company or other entity. Further, our customers will not receive any unsolicited email from CWR unless the customers sign up to receive our newsletters. We are committed to maintaining our customer's privacy in all respects.